Records & Complaints
CNIC-linked information
Included
Registered complaints linked to the CNIC, with dates and current status
Nature of each matter — financial, conduct, contractual or service-related
Resolution outcome: open, under review, resolved or withdrawn
Appreciation letters and positive records, where available
How to run it
1Enter the 13-digit CNIC on the search screen.
2Open a record to read the reported details and its status.
3Submit a detailed inquiry, or contact the legal team if a record is disputed.