Frequently asked questions
Answers to the questions we hear most
How searching works, what results mean, and how to raise a complaint, request an inquiry or get a record reviewed.
Searching & results
Using the search
Search a CNIC to find the available records, complaints, public feedback and verification details linked to it.
Results show the information currently available on the platform. The level of detail varies by record, and some entries may be limited or pending review.
Yes. Use advanced search to look by name, father’s name or phone number when the CNIC is not available.
A basic record search is free to run. An account is needed to submit a complaint, request a detailed inquiry or track your submissions.
Searches are treated as private. Please avoid sharing unnecessary CNIC or sensitive personal information outside the platform.
Complaints, inquiries & records
Raising and resolving issues
Sign in, identify the person or provider, describe the issue clearly and attach any supporting evidence before you submit.
Yes. You can record positive or negative feedback about a person or service provider, with context to support it.
Yes. Submit an inquiry when a basic search does not give you the information you need, and our team will review the details and context you provide.
Contact support or the legal team with the relevant context so the record can be reviewed and, where appropriate, corrected.
Visit the Legal Team page and send a short summary of your matter. We will connect you with the advocate best placed to help.
Our panel of advocates practises at the High Court and covers criminal matters — including FIA, NAB, Anti-Corruption, Cyber Crime, Customs, Anti-Terrorism and Anti-Narcotics — along with civil cases, corporate tax, banking, companies law and registration, and Services Tribunal matters. Send a short summary of your matter and we will connect you with the advocate best suited to it.